{"id":58769,"date":"2019-03-26T10:41:04","date_gmt":"2019-03-26T09:41:04","guid":{"rendered":"https:\/\/staging.newoptics.be\/right-of-withdrawal-or-right-of-return\/"},"modified":"2026-06-16T11:56:50","modified_gmt":"2026-06-16T09:56:50","slug":"right-of-withdrawal-or-right-of-return","status":"publish","type":"page","link":"https:\/\/staging.newoptics.be\/en\/right-of-withdrawal-or-right-of-return\/","title":{"rendered":"Right of withdrawal or right of return"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"58769\" class=\"elementor elementor-58769 elementor-27274\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4016cb52 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4016cb52\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31af30ee\" data-id=\"31af30ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc71ad0 elementor-widget elementor-widget-spacer\" data-id=\"bc71ad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5999d2 elementor-widget elementor-widget-heading\" data-id=\"a5999d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Right of withdrawal or right of return for online purchases\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34cd7853 elementor-widget elementor-widget-text-editor\" data-id=\"34cd7853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Cooling-off period: You have a 14-day cooling-off period after receiving the glasses. You may therefore return the glasses within 14 days of receipt. <\/li><li>Product assessment: You may try on and test the product, but only to the extent necessary to assess it. The seal bearing the text \u201cNew Optics,\u201d attached around the nose bridge, must not be removed or cut. Once the seal is broken, the products cannot be returned.  <\/li><li><strong><span style=\"color: #2f4253;\">Registering a return<\/span><\/strong>: You can request a return by sending an email to admin@newoptics.be. Please include the following details: the name and address used for the order, your phone number, and the IBAN account number (including the account holder&#8217;s name) where you would like to receive the refund. <\/li><li><span style=\"color: #2f4253;\">Returns<\/span>: Please send the glasses you wish to return in sturdy packaging, handling them with due care. Send them\u2014including the case and all accessories\u2014to New Optics NV, Haachtsebaan 26, 3140 Keerbergen, Belgium. <\/li><li><strong><span style=\"color: #2f4253;\">Evaluation of the return<\/span><\/strong>: If the product is returned and shows visible damage or wear, New Optics will charge for such damage. Only the residual value, if any, will be refunded. No refund will be issued if the seal has been broken.  <\/li><li><span style=\"color: #2f4253;\">Refund<\/span>: If the glasses and the seal are intact, the purchase price\u2014including any shipping costs charged\u2014will be refunded.<\/li><li><span style=\"color: #2f4253;\"><strong>Return costs<\/strong><\/span>: Return costs are not reimbursed.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal or right of return for online purchases Cooling-off period: You have a 14-day cooling-off period after receiving the glasses. You may therefore return the glasses within 14 days of receipt. Product assessment: You may try on and test the product, but only to the extent necessary to assess it. The seal bearing [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-58769","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Right of withdrawal or return | New Optics<\/title>\n<meta name=\"description\" content=\"Right of withdrawal or right of return.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.newoptics.be\/en\/right-of-withdrawal-or-right-of-return\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Right of withdrawal or 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